PRIVACY POLICY
My contact details
Name: Charlotte Butterworth-Pool
E-mail: The.Smart.Doula@gmail.com
02Apr2024
The type of personal information I collect
I currently collect and process the following information:
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Personal identifiers, contacts and characteristics (for example, name and contact details)
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How I get the personal information and why I have it
Most of the personal information I process is provided to me directly by you for one of the following reasons:
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To enable me to contact y
I use the information that you have given me to contact you to provide support as your virtual doula during your pregnancy birth and postpartum (as appropriate)
If you have signed up to my mailing list, I will use your email to provide you offers, templates and let you know when I post a blog post.
I do not share this information with anyone.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting The.Smart.Doula@gmail.com
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How I store your personal information
Your information is securely stored.
I keep personal identifiers for 1 year. I will then dispose your information by deleting your number from my phone and contact list.
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Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask me for copies of your personal information.
Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at The.Smart.Doula@gmail.com if you wish to make a request.
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How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at The.Smart.Doula@gmail.com
You can also complain to the ICO if you are unhappy with how I have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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Thankyou for reading! From your friendly virtual doula